Why Transparency Protects Both Client & Builder
In today’s construction environment — where costs are rising, trust is fragile, and horror stories circulate too easily, transparency is essential.
At LPC Projects, we work with transparency as our core value that protects both our clients and our business. And in this blog, we’ll explain why open book building is no longer optional — it’s best practice.
What Does “Transparency” Actually Mean in Construction?
It’s more than just showing receipts.
True transparency means:
Clearly outlining inclusions, exclusions, and allowances
Regular reporting of costs and progress
Honest conversations about delays, changes, or risks
Providing real quotes based on real selections — not placeholder numbers
In other words, it’s setting expectations early, and meeting them consistently.
Why Clients Need Transparency
1. Avoiding Budget Shock:
When clients only see the big picture (e.g. “$500K build”), they’re left vulnerable to hidden costs, low allowances, and variation overload. Transparency protects their financial confidence.
2. Clarity on what’s Included:
We’ve seen clients assume driveways, fencing, or even tiles were included—only to find out later they weren’t. A clear quote avoids surprises.
3. Understanding Progress:
Transparent builders provide regular updates, itemised invoices, and realistic timelines. So clients aren’t left in the dark.
Why Builders Need Transparency too
1. Reduces Disputes
When everything is documented and disclosed, there’s less room for “he said, she said” issues mid build.
2. Builds Trust (and Referrals)
Clients who feel informed are far more likely to enjoy the experience and recommend their builder.
3. Protects against Scope Creep
When the scope is clear, the builder isn’t unfairly pressured to deliver extras that weren’t budgeted or agreed upon.
How LPC Projects Builds with Transparency
We provide detailed cost-plus invoicing (for cost-plus projects), including labour, materials, and contractor breakdowns
We hold fortnightly check-ins and send project reports
We welcome questions, and answer them with real numbers
We prioritise long-term client relationships, not short-term margins
Our goal is for you to know exactly what you’re paying for — before the slab is poured, and long after handover.
Final Thoughts
Transparency isn’t just about protecting the homeowner.
It protects the builder from misunderstandings, from burnout, and from damaged reputations.
Because when everyone’s on the same page, the build moves forward with confidence.
Considering a custom build or major renovation?
Let’s talk early. We’ll walk you through our approach why our clients never feel blindsided.
